Terms of Service

Last updated: February 2024

1. Acceptance of Terms

By accessing or using socialgrow's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you may not use our services.

2. Description of Service

socialgrow provides a unified platform for managing Instagram engagement, including inbox management, automated messaging, and analytics. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.

3. User Accounts

To use socialgrow, you must:

  • Be at least 13 years of age
  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized use of your account

4. Instagram Integration

By connecting your Instagram account:

  • You authorize us to access your Instagram data as described in our Privacy Policy
  • You must comply with Instagram's Terms of Service and Community Guidelines
  • We are not responsible for any actions Instagram takes against your account
  • You can disconnect your Instagram account at any time through your dashboard

5. Acceptable Use

You agree not to:

  • Use our services to send spam or unwanted messages
  • Violate Instagram's anti-spam policies or Meta's terms
  • Attempt to gain unauthorized access to our systems
  • Use our services for any illegal or unauthorized purpose
  • Interfere with or disrupt our services or servers

6. Auto-DM Usage Policy

When using our automated messaging features:

  • Messages must comply with Instagram's policies
  • You are responsible for the content of messages sent through our platform
  • We recommend including an opt-out mechanism in marketing messages
  • Misuse of automated features may result in account suspension

7. Intellectual Property

All content, features, and functionality of socialgrow (excluding user content) are owned by us and are protected by international copyright, trademark, and other intellectual property laws.

8. Disclaimers

Our services are provided "as is" and "as available" without warranties of any kind:

  • We do not guarantee uninterrupted or error-free service
  • We are not responsible for Instagram's API availability or changes
  • You use our services at your own risk

9. Limitation of Liability

To the maximum extent permitted by law, socialgrow shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

10. Termination

We may terminate or suspend your account and access to our services at our sole discretion, without prior notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page.

12. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.

13. Contact Information

If you have any questions about these Terms, please contact us at:
Email: hello@socialgrow.app